Privacy Policy

Information We Collect

We collect personal information in several ways to provide you with the best shopping experience. When you create an account, we collect your name, email address, and shipping information. We also gather browsing data, including pages visited, products viewed, and time spent on our website. Additionally, we collect transaction information when you make a purchase, including order details and payment information processed through secure payment providers.

We use cookies and similar tracking technologies to enhance your browsing experience and understand how you interact with our site. This information helps us personalize recommendations and improve our services for casual everyday outfits and footwear selections.

How We Use Your Information

We use your personal data to fulfill orders, process payments, and provide customer support. Your information enables us to deliver your purchases to the correct address and keep you informed about your order status. We analyze usage data to improve our website functionality, develop new features, and enhance the overall user experience for Amsterdam shoppers.

We may also use your information to send promotional communications about new collections, special offers, and style tips, but only if you have opted in to receive these messages. We never sell your personal information to third parties. Any data sharing with service providers is strictly limited to fulfilling our obligations to you and always includes contractual privacy protections.

Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. You can update your account details through your user dashboard or contact us directly to request modifications. Under Dutch and EU data protection regulations, you also have the right to withdraw consent for data processing and to request a copy of the personal information we hold about you.

You can unsubscribe from marketing communications by clicking the unsubscribe link in any promotional email or adjusting your preferences in your account settings. If you wish to exercise any of these rights or have concerns about how we handle your data, please reach out to us through the contact information provided below.

Cookies and Tracking Technologies

We use cookies to improve your browsing experience and gather analytics about site usage. Essential cookies enable core functionality like shopping cart operations and account security. Performance cookies help us understand how visitors use our site, allowing us to optimize loading times and content delivery.

Marketing cookies help us deliver personalized product recommendations based on your browsing history and preferences. You can control cookie settings through your browser preferences, though disabling certain cookies may affect your ability to use some features of our website. We respect your privacy choices and do not track your activity across unaffiliated websites without your explicit consent.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses SSL encryption for all transactions, and we store sensitive data on secure, password-protected servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of your information.

We regularly review and update our security practices to address emerging threats. Our employees are trained to handle personal data responsibly and are bound by confidentiality agreements. If we become aware of a data breach that may affect your information, we will notify you promptly as required by law.

Third-Party Services

We work with trusted third-party providers for payment processing, shipping, and analytics. These providers are contractually obligated to use your information only to the extent necessary to provide their services. We do not authorize them to use or disclose your information for any other purpose. We carefully select our partners to ensure they maintain similar privacy and security standards.

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external websites before providing your personal information.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will delete that information immediately. Parents or guardians who believe we have collected data from a child should contact us right away.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last updated" date at the top of this policy and, when appropriate, by sending you a notification email. Your continued use of our website following such modifications constitutes your acceptance of the updated Privacy Policy.